{"id":120895,"date":"2020-10-13T10:42:46","date_gmt":"2020-10-13T08:42:46","guid":{"rendered":"https:\/\/concentrol.com\/?p=120895"},"modified":"2020-10-13T10:42:46","modified_gmt":"2020-10-13T08:42:46","slug":"concentrol-mejora-la-experiencia-de-usuario-en-la-web-con-la-instalacion-de-un-sistema-chatbot","status":"publish","type":"post","link":"https:\/\/concentrol.com\/es\/concentrol-mejora-la-experiencia-de-usuario-en-la-web-con-la-instalacion-de-un-sistema-chatbot\/","title":{"rendered":"Concentrol mejora la experiencia de usuario en la web con la instalaci\u00f3n de un sistema chatbot"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Estar en proceso constante de renovaci\u00f3n es una actividad esencial de cualquier empresa para crecer y adaptarse a las nuevas situaciones. Tras la publicaci\u00f3n de la nueva web, Concentrol ha apostado por incluir un programa inform\u00e1tico con el fin de potenciar la experiencia de los usuarios: el chatbot. A partir de hoy, los navegantes de la web podr\u00e1n apoyarse en este sistema de inteligencia artificial para consultar con precisi\u00f3n cualquier informaci\u00f3n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Precisamente, una de los grandes ventajas del chatbot es que funciona de manera autom\u00e1tica y r\u00e1pida. El sistema permite interactuar con el usuario mejorando la experiencia web, resultando al mismo tiempo en un canal complementario de contacto con la empresa. A trav\u00e9s de una conversaci\u00f3n, el bot detecta cu\u00e1les son las necesidades del usuario y le ofrece la informaci\u00f3n solicitada al momento.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">El chatbot de Concentrol ya est\u00e1 activo para toda persona que requiera su uso. Solo tenemos que acceder a la p\u00e1gina web, dirigirnos a la esquina inferior derecha y hacer clic en el icono de conversaci\u00f3n. Nos aparecer\u00e1 una ventanilla, en la que podremos seleccionar la lengua (catal\u00e1n, espa\u00f1ol e ingl\u00e9s), y se nos ir\u00e1 desplegando un men\u00fa con varias opciones seg\u00fan nuestras necesidades. En resumen, a lo largo de la conversaci\u00f3n el usuario podr\u00e1 navegar de una manera m\u00e1s precisa y directa con los contenidos de la web, ya sea para conocer mejor las soluciones Concentrol o contactar con la empresa.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Para cumplir con la meta esencial de Concentrol de hacer llegar sus soluciones en todo el mundo, hay que estar presente en varios canales. Por este motivo, la empresa ha apostado por una nueva p\u00e1gina web, con el fin de facilitar toda la informaci\u00f3n necesaria, de la manera m\u00e1s experiencial y amena posible. Despu\u00e9s de meses trabajando en la construcci\u00f3n de la nueva web, seguimos mejorando la navegaci\u00f3n del usuario incluyendo nuevas herramientas.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Estar en proceso constante de renovaci\u00f3n es una actividad esencial de cualquier empresa para crecer y adaptarse a las nuevas [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":120896,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[106],"tags":[],"class_list":["post-120895","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Concentrol mejora la experiencia de usuario en la web con la instalaci\u00f3n de un sistema 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