Ethical channel

PRODUCTOS CONCENTROL, S.A. provides a specific communication channel that serves as an instrument so that all those people who are aware, in a work or professional context, of the commission of any infringement at PRODUCTOS CONCENTROL, S.A., can report it (even anonymously) to the Responsible for the System through the following communication channels of the Ethical Channel that PRODUCTOS CONCENTROL, S.A. has enabled for this purpose:

  • Through the email address:;
  • Via postal mail to the following address: Avenida Mas Vilà, 208-212, Polígono Industrial de Girona 17457, Riudellots de la Selva (Girona) (to the exclusive attention of the System Manager) or;
  • By requesting a face-to-face meeting with the System Manager.

All communications made through the Ethical Channel of PRODUCTOS CONCENTROL, S.A. They must be carried out in good faith and the documentation that is considered appropriate may be attached. PRODUCTOS CONCENTROL, S.A. undertakes not to adopt any form of retaliation, threats of retaliation or attempted retaliation, direct or indirect, against people who, in good faith, have reported any irregularity through the Ethical Channel.

The investigations will be carried out by the Head of the PRODUCTOS CONCENTROL, S.A. System objectively and diligently in accordance with internal regulations and applicable legislation. In this sense, throughout the entire investigation procedure, compliance with the principles of objectivity, confidentiality of communications, independence, good faith and protection of personal data will be monitored, as well as the right to defense will be guaranteed. , to the honor and presumption of innocence of the people under investigation. Furthermore, the procedure will be transparent and will guarantee the right to information of the people involved in it.

The following Operating Policy of the Ethical Channel of PRODUCTOS CONCENTROL, S.A., defines and establishes the general principles of application, as well as includes issues related to the procedure for management, processing and resolution of communications received through the Ethical Channel of PRODUCTOS CONCENTROL, S.A. .