For Concentrol, customer satisfaction is a priority. The new products launched, the studies and research carried out always aim to achieve the most appropriate solutions and continuous improvement. Along these same lines, satisfaction surveys offer us very important data and provide us with very valuable information to adapt to your needs.
Recently we have successfully carried out a satisfaction survey that assesses aspects such as quality, the general valuation of products or the recommendation rate to third parties. We are very satisfied with the results achieved, very positive and constructive for Concentrol. We have obtained a high participation rate that allows us to draw conclusions of great value. Giving a 360º vision to the relationship of all departments of the company with customers, allowing us to improve day by day.
