At Concentrol, we understand that sustainability is not just a goal, but an ongoing process that involves challenges and opportunities. As the need to adopt more responsible practices grows, we work to integrate sustainability into every aspect of our activities. We know that we still have a long way to go, but we are committed to advancing, step by step, on a path that addresses today’s environmental and social challenges.

Our actions focus on key areas such as governance, the environment, and social responsibility. These strategies not only aim to improve our impact but also respond to the growing demand for greater transparency and accountability from our stakeholders. We are aware that there is no immediate and definitive solution, but we strive every day to adopt better practices.

Through technological innovation, energy efficiency, and reducing our environmental footprint, along with promoting social equity, we are making strides forward. However, we know there is still a long way to go, and we continue to learn and adapt our strategies to face the challenges the future holds.

Governance: Building an Ethical and Transparent Foundation

At Concentrol, we believe that good governance is a fundamental pillar for achieving long-term sustainability. For this reason, we have established a framework of integrity and transparency that allows us to build trust both within the company and with our clients and partners. We are aware that trust is built day by day, and that is why we continue working to strengthen our ethical principles in every decision.

Information protection is one of our priorities in this digital context. We have appointed a Data Protection Officer and implemented strict measures to ensure the security of our customers’ data and corporate information. Additionally, we continuously train our employees to prevent potential security incidents, understanding that there is always room for improvement in this area.

Another key pillar is business continuity. We have prepared ourselves to face any eventuality that could interrupt our operations, ensuring that the decisions we make are quick and effective to maintain the trust of our clients and partners.

In line with our efforts to modernize the company, we have implemented a digital transformation strategy. This approach aims to optimize our processes and improve supply chain management, making us more agile and efficient. Although we have made progress, we know that this is an ongoing process that requires constant adjustment and improvement.

Business ethics is also an essential part of our governance. We have a Compliance policy that ensures we operate in accordance with current regulations, and we have created a confidential whistleblowing channel to foster a safe and transparent work environment. Periodic internal audits allow us to assess our compliance and seek areas for improvement.

Finally, we have developed a solid risk management system. We conduct regular assessments and audits to identify potential threats and mitigate their effects, helping us adapt quickly to changes in the business environment. We know that anticipation and adaptation are essential in an increasingly changing environment.

Although we are firmly committed to aligning our work with the Sustainable Development Goals (SDGs), we are fully aware that we still have a long way to go in terms of sustainability. This journey is a fundamental part of our strategy, but we do not lose sight of the fact that there are areas where we can and must improve. We strive every day to learn, adapt, and take meaningful steps, recognizing our opportunities for improvement and working with dedication to become more responsible and sustainable in everything we do.