Following the line drawn by the values that support the pillars of the company, Concentrol continues to commit to excellence by relying once again on the latest technologies to improve our management and administration by implementing a new CRM (Customer Relationship Manager) that allows us to offer our customers a better service and quality in our interactions.
The new CRM is designed to improve the satisfaction of our customers through a more advanced and personalized management of customer relations that facilitates the flow of information and allows our team to perform a more efficient and contextualized work at the time of providing answers and solutions as our customers need them.
To ensure the reliability and effectiveness of the new CRM system we choose the technology provider Oracle, a leader in information management technology solutions and with extensive experience in services for companies in the cloud.